To investigate the strategies used by e-commerce companies to improve the security of e-commerce transactions. A study from a Bangladesh perspective
Sr No:
Page No:
17-32
Language:
English
Authors:
Ashraf Shahriar*
Received:
2025-01-29
Accepted:
2025-02-09
Published Date:
2025-02-13
Abstract:
: The rapid adoption of e-commerce has revolutionized global markets, bringing
unprecedented convenience to both consumers and businesses. However, this growth has also
come with significant security issues, including data leaks, fraud, and fund theft, which threaten
user trust. This study explores the strategies e-commerce companies in Bangladesh are using to
improve the security of online transactions. The study focuses on the unique challenges facing
this emerging market and aims to determine the effectiveness of existing security measures such
as encryption, multi-factor authentication, secure payment gateways, and fraud detection
systems. The study also explores the role of government regulations, customer perceptions, and
industry collaboration in promoting a secure e-commerce environment. Through a mixedmethods approach, including questionnaires and interviews with e-commerce stakeholders, the study provides actionable insights to improve transaction security. The findings are expected to contribute to the development of a safer e-commerce ecosystem in Bangladesh, ensuring sustainable growth and consumer trust in the digital market.
Keywords:
E-commerce, digital, marketplace, Bangladesh, strategy, Cyber, security, transaction, strategies