EMPLOYEE RESILIENCE AND ORGANIZATIONAL CULTURE AS DETERMINANTS OF SUSTAINABLE PERFORMANCE IN SOME TERTIARY HOSPITALS: A STUDY OF OYO STATE, NIGERIA
Sr No:
Page No:
52-62
Language:
English
Authors:
Onunkun Oladele Philip, Dr. AKINTUNDE-ADEYI Fumilayo Julianah, Dr. AKINOLA Emmanuel Taiwo*, OBAMOYEGUN Oluwaponmile Joseph, Professor OZIEGBE Tope Rufus, Professor AKINTUNDE Samuel Akinrinola
Received:
2025-08-27
Accepted:
2025-09-16
Published Date:
2025-09-20
Abstract:
This study explores the impact of employee resilience and organizational culture on
sustainable performance within tertiary hospitals in Oyo State, Nigeria. Using a mixed-methods
research design, data were collected from 338 healthcare professionals across four major
hospitals through structured questionnaires and in-depth interviews. The study aimed to examine
both the direct influence of employee resilience on performance outcomes and the moderating
role of organizational culture in this relationship. Quantitative data were analyzed using multiple
regression techniques. Findings reveal that employee resilience significantly predicts sustainable
performance (β = 0.514, p < 0.001), emphasizing the importance of cognitive, behavioural, and
contextual adaptability in improving healthcare delivery. Organizational culture also
demonstrated a significant positive impact on performance (β = 0.403, p < 0.001), with attributes
such as openness, collaboration, and innovation contributing to enhanced operational outcomes.
Furthermore, the interaction between resilience and culture (β = 0.247, p = 0.003) confirmed that
a supportive culture strengthens the resilience-performance link. The study is underpinned by the
Resource-Based Theory, Conservation of Resources Theory, and Social Exchange Theory, all of
which reinforce the strategic importance of human capital and organizational environment in
sustaining institutional excellence. The research recommends integrating resilience-building into
staff development programmes and fostering a culture of trust, communication, and support
across healthcare institutions. The findings have practical implications for hospital
administrators, policymakers, and human resource managers seeking to improve healthcare
quality, employee well-being, and institutional sustainability in Nigeria’s healthcare system.
Keywords:
Employee Resilience, Organizational Culture, Sustainable Performance, Tertiary Hospitals, Healthcare Management.