EFFECT OF NON-FINANCIAL REWARDS ON EMPLOYEE PERFORMANCE IN MANUFACTURING FIRMS
Sr No:
Page No:
36-46
Language:
English
Authors:
OBUNSELI, UCHE TERRY*, ANDREW E. O. ERHIJAKPOR, PhD, FCA;* E. O. AKPOGHELIE
Received:
2025-11-23
Accepted:
2026-01-12
Published Date:
2026-01-26
Abstract:
This study investigates the impact of non-financial rewards on employee
performance in General Steel Mill, Asaba, Delta State, Nigeria. A descriptive survey research
design was adopted, and primary data were collected through the administration of structured
questionnaires to employees of General Steel Mill. The data were analyzed using relevant
statistical techniques to test the hypotheses formulated for the study. The findings revealed that
while salary schemes influence employee turnover, non-financial rewards significantly enhance
job satisfaction, improve employee commitment, strengthen retention, and contribute positively
to productivity and overall performance. Results further indicated that employees who perceive
fair recognition, opportunities for growth, and autonomy in their roles demonstrate higher levels
of engagement, loyalty, and sustained performance. The study concludes that financial rewards
alone are inadequate for sustaining motivation and performance in the Nigerian manufacturing
sector. It recommends that General Steel Mill adopt a holistic human resource management
approach that integrates both financial and non-financial incentives. Such strategies will not
only improve employee engagement and retention but also ensure long-term competitiveness
and organizational effectiveness. The findings provide valuable insights for managers,
policymakers, and HR practitioners by highlighting cost-effective, sustainable approaches to
reward management in the Nigerian industrial context.
Keywords:
Non-financial rewards, career development opportunities, job autonomy, participative leadership, supportive organizational culture, work-life balance