DYNAMICS OF CONFLICT MANAGEMENT AND ORGANIZATIONAL PERFORMANCE IN SELECTED DEPOSIT MONEY BANKS IN DELTA STATE
Sr No:
Page No:
47-52
Language:
English
Authors:
IKPO J. B.*, Odita, A. O., Olannye, A. P.
Received:
2025-11-24
Accepted:
2026-01-11
Published Date:
2026-01-26
Abstract:
This comprehensive study examines the impact of conflict management strategies on
organizational performance, with a specific focus on the role of conflict identification and
analysis, conflict resolution, and conflict prevention in achieving organizational goals and
improving overall performance. A thorough review of existing literature reveals that effective
conflict management is critical for maintaining positive relationships, building trust, and
fostering a collaborative work environment, all of which are essential for achieving
organizational success. The study identifies key conflict management strategies, including
collaborative conflict management, competitive conflict management, and avoidant conflict
management, and examines their relative effectiveness in improving organizational
performance. The findings suggest that organizations that use collaborative conflict
management strategies, which emphasize mutual respect, open communication, and cooperative
problem-solving, report higher organizational performance, compared to organizations that use
competitive or avoidant conflict management strategies. The study provides recommendations
for organizations to develop effective conflict management strategies and improve their overall
performance
Keywords:
Conflict Management Strategies, Organizational Performance, Conflict Resolution, Conflict Prevention, Conflict Identification and Analysis and Deposit Money Banks.