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DEMOGRAPHIC CHARACTERISTICS AND PERCEIVED QUALITY OF ELECTRONIC MANAGEMENT INFORMATION SYSTEM SERVICES (E-MIS) IN TERTIARY INSTITUTIONS: IMPLICATIONS FOR QUALITY STUDENT EVALUATION AND ASSESSMENT


Sr No:
Page No: 27-35
Language: English
Authors: Eyong Emmanuel Ikpi*, Otu Peter Akubu, Sunny Ubana Bassey
Received: 2024-12-09
Accepted: 2024-12-27
Published Date: 2024-12-29
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Abstract:
The study was on demographic characteristics and perceived quality of electronic management information system (e-MIS) services in tertiary institutions. Implications for quality student evaluation and assessment. The design was an Ex-post facto design and the Population was 42,245 final-year students. The sample comprised 684 students (1.62% of the population) selected using stratified random sampling and the instrument: Researcher-developed questionnaire (DCPQEMISQ) was used for data collection, which was validated by experts and tested for reliability (Cronbach's alpha index: 0.73-0.83). Data Analysis was carried out using an independent t-test and a One-way ANOVA using SPSS version 24. Key Findings indicate that age has a significant influence on perceived quality of e-MIS services. Institution type was also found to have a significant influence on perceived quality of e-MIS services. Gender did not have any significant influence on the perceived quality of e-MIS services. Recommendations: management of tertiary institutions should develop a positive quality mindset, also encourage and improve computer literacy skills to enhance easy use of e-MIS. The study highlights the importance of demographic characteristics in shaping students' perceptions of e-MIS services in tertiary institutions.
Keywords: Electronic, Management, Information System, Quality, Evaluation & Assessment.

Journal: IRASS Journal of Arts, Humanities and Social Sciences
ISSN(Online): 3049-0170
Publisher: IRASS Publisher
Frequency: Monthly
Language: English

DEMOGRAPHIC CHARACTERISTICS AND PERCEIVED QUALITY OF ELECTRONIC MANAGEMENT INFORMATION SYSTEM SERVICES (E-MIS) IN TERTIARY INSTITUTIONS: IMPLICATIONS FOR QUALITY STUDENT EVALUATION AND ASSESSMENT