This study aimed to identify farmers’ preferences regarding mass media methods and to examine the influence of mass media on agricultural information dissemination in three villages of Tatkon Township, Nay Pyi Taw Union Territory. A total of 74 randomly selected respondents participated in the survey conducted in September 2023. Data were analyzed using descriptive statistics, Chi-square tests (Friedman test and Goodness of Fit test), and Likert scale measurements. The majority of respondents were middle-aged, married, native to the study area, and had attained primary education, with an average household size of 5. All respondents owned mobile phones, and over 97% used smartphones. Almost 84% had televisions, around 50% owned radios, and 16% possessed laptops. DOA mobile apps, DOA websites and DOA call center are the major ICT supports of Department of Agriculture (DOA). Among them, call center is the highest preference of the respondents. In terms of mobile application use, farmers favored Facebook pages, Facebook accounts, and Viber, typically accessing them 1–10 times per week. Among various agricultural extension methods, mass media was highly preferred. Specifically, television and radio (broadcast media), pamphlets and posters (printed media), and Facebook pages (digital media) were the most favored platforms. However, limited internet accessibility and high cost of internet services were significant challenges affecting media usage. Overall, mass media proved to be an effective channel for disseminating information related to seed, fertilizer application, and pest and disease control, enabling quicker and broader outreach compared to traditional, personal communication methods.